Delivery Information
Standard Delivery: £5.00
Free Delivery: When you spend over £200
Standard Shipping Times:
- Coffee tables & mirrors: 3-6 days
- All other items: 1-5 days
Please be aware that if your order consists of more than one product, they may be shipped on different dates.
The term ‘working days’ includes Monday - Friday and excludes Saturday - Sunday as well as all public holidays.
If your delivery address is outside Mainland United Kingdom, you may incur additional delivery charges beyond those listed above.
If tracking information is available, you will receive this via email or text once your item has been dispatched.
If you think there may be an issue with access for our lorries, you must inform us before delivery, as we may need more information to plan a successful delivery.
Upon delivery, please check your items carefully before signing for them.
Missed / Refused Deliveries
Please ensure that you enter your phone number, preferably a mobile, at checkout to help our delivery providers notify you of deliveries.
If you miss or refuse* a delivery, you may be charged a re-delivery/return fee of up to £100, depending on the value and size of the order. This charge will be determined by the courier handling the delivery.
*If a delivery is refused by you (the customer) or if the item does not fit into your property due to its size, you will be liable for both the delivery and return charges, as determined by the courier.